File Manager

Last Updated: 24/09/2026

Overview

The File Manager, with the control's files beside the agent's

The File Manager lets you browse the file systems of the control and the agent side by side, and work with the files and folders on either.

The window is split in two: the top half (local) is the control and the bottom half (remote) is the agent. Each half has a path bar showing the folder you are in.

  • Left Panel - the left panel of the local and remote sections has two tabs:
    • Tree - a hierarchical list of the drives and folders
    • Favorites - a list of all the saved favorite folders
  • Privilege Elevation - certain operations on the agent may need the permissions of the root or System user. To do this toggle the elevation slider. See Privilege Elevation for more details.

Commands

Right-click a file or folder to open the command menu. Commands that don't apply to what is selected are greyed out.

The right-click command menu in the File Manager

Send Copy the selection to the folder open in the other half - see Sending files
Select All, Deselect All Change the selection
Zip Compress the selection into a zip file
Unzip Extract a zip file
New Folder Create a folder in the current location
Rename Rename the file or folder
Delete Delete the selection
Open in viewer Open the file in the Log Viewer
Edit ProfessionalAgent files only - open the file in the File Editor
Properties Show the file's details and permissions

Sending files

  1. Select the files and folders you want to send on either the local or remote section
  2. In the other section navigate to the folder where you want the files to be received
  3. Right-click the selection and select Send

Files that already exist

If a file is already at the destination you are asked whether to overwrite it:

Yes, No Overwrite or skip this file
Yes All, No All Overwrite or skip every remaining file that already exists, without asking again

Transfer progress

The transfer progress dialog

When the transfer starts a dialog appears, showing the progress and details of the transfer, if neccessary the transfer can be paused or cancelled.

Closing the progress dialog will stop the transfer

Pause Pause the transfer. The button changes to Restart, which carries on from where it stopped
Cancel Stop the transfer

Properties

The Properties dialog, showing a file's permissions

Properties shows general information about the file or folder on one tab, and its permissions on the other. To change the permissions, toggle the slider at the top of the panel.

Favorites

Favorites are saved folders you can jump straight to from the left panel.

  • Add right-click the path bar and select Add to favorites
  • Remove right-click it in the favorites panel and select Remove favorite

Settings

The File Manager settings

Click the settings icon to change how the File Manager behaves:

Compression Compress data while it is transferred. Helps most with text and other uncompressed files
Rsync When the destination already has a copy of a file, send only the parts that have changed
Show Hidden Show hidden files and folders
Inherit Owner Give transferred files the owner of the folder they are written into, rather than the account doing the transfer

Permissions

📌 The options available to you depend on the agent's settings and your operator profile.
Permission Set in Allows
File Manager Agent settings Using the File Manager on this agent
File Transfers Agent settings Sending files to and from this agent
File Editor Agent settings Editing files on this agent
Allow File Manager Operator profile Opening the File Manager
Send Files Operator profile Send
Edit Files Operator profile New Folder, Rename and Delete
Zip/Unzip Operator profile Zip and Unzip
File Viewer Operator profile Open in viewer
File Editor Operator profile Edit
Change Permissions Operator profile Changing permissions in Properties
Hidden Files Operator profile The Show Hidden setting
Edit Favorites Operator profile Add to favorites and Remove favorite
Favorites Only Operator profile Limits you to your favorites and the folders beneath them. This is enforced by the agent, so it applies to every command and to transfers
Allow Privilege Elevation Operator profile Toggling the elevation slider on - see Privilege Elevation

See Configuration Options for all the settings.