Remote Tools Functions

Everything you need to reach, manage and automate your machines - in one application, on every platform.

Remote Desktop

See and control the remote desktop in real time, with full keyboard and mouse input across Windows, macOS and Linux.

Remote desktop control - See and control the remote desktop in real time with full keyboard and mouse input, just as if you were sitting at the machine

Cross-platform support - Works across Windows, macOS and Linux, including both X11 and Wayland desktop sessions

Full multi-monitor support - View all connected displays at once, or focus on a single screen of your choice

Smooth video streaming - Stream the desktop as H.264 video that adapts to the bandwidth of the connection

Flexible display settings - Tune frame rate, image quality, colour depth and scaling to dynamically manage bandwidth

Capture screenshots - Capture images of the screen or screens being viewed

Copy and paste both ways - Move text between your machine and the remote desktop using the clipboard

File Manager

Seamlessly browse and manage local and remote file systems side by side. Navigate, view and change files and folders with ease.

Browse files - Browse local and remote file systems from one intuitive interface, with favourites for quick access to frequently used folders

Send files - Move files or folders between local and remote systems in just a couple of clicks

Manage files - Delete, rename, create folders, and zip or unzip files using right-click menus

Manage permissions - View file and folder details and change permissions on remote systems

Open files - Open log and configuration files directly in the Log Viewer

File Transfer

Transfer files and folders quickly and reliably, using compression and delta-sync, with transfers automatically resuming if the connection drops.

Optimised transfers - Use modern compression to maximise throughput, with compression configurable for each transfer

Delta sync - Transfer only changed data to reduce bandwidth use and speed up file transfers

Automatic resume - Resume transfers from where they left off after a network interruption, so dropped connections don't mean starting over

Track and control transfers - Monitor progress in real time, with the freedom to pause or cancel transfers at any point

Professional Unlimited simultaneous transfers - Run multiple transfer sessions from different functions at the same time

Tasks

Turn the work you repeat into a task - commands, scripts, file transfers and packages combined into a single reusable workflow, with every run recorded.

Build workflows, not scripts - Combine commands, scripts, packages and file transfers to create a task

No-code task editor - Build and edit tasks in a visual editor, with no scripting language to learn

Run on demand - Simple to run, with the same workflow repeated every time - saving time and avoiding mistakes

Watch progress, review history - See the details of each action as a task runs, and view the results of previous activity, with the option to export them as a PDF

Runtime inputs - Prompt for extra information when a task runs - free text, a choice from a list, or a password

Conditional blocks - Choose what happens next based on the result of an action

Professional Scale up - Run tasks across your whole fleet, with scheduling, filtering and other advanced features

Terminal

A fast, fully integrated command line interface - run commands using each machine's own built-in shell.

Native interface - Run commands and manage remote systems directly from Remote Tools, with a fully interactive session that behaves exactly as it would locally

Native shells - Works with each operating system's own interpreters - Bash, Zsh, PowerShell, cmd and more - so your existing commands and scripts just work

Elevate permissions - Switch to the root or System account when required, for commands that need administrator privileges

Never lose your place - Sessions reconnect and recover automatically after a network interruption

Port Forwarding

Reach services on a remote network as though they were running locally.

Forward in either direction - Tunnel network traffic privately across the secure connection between the control and the agent

Support for both TCP and UDP - Ideal for connecting to web servers, databases, admin consoles, etc. without opening those services to the internet

A built-in SOCKS proxy - Lets you browse secure websites on the remote network as if you were there

Automatic reconnection - Port forward tunnels reconnect automatically after a network interruption

Professional Open on connection - Configure port forwards to open automatically when you connect to an agent

Users & Sessions

See every user account on a machine at a glance, and manage accounts and sessions with ease.

View every account - See all the user accounts on the machine and their current state

Manage sessions remotely - Log users in and out, and switch between accounts*

Lock and unlock accounts - Quickly control who can access the machine

Reset passwords - Set a new password for any account remotely

*Available actions depend on the operating system

Agent Information

Quickly view agent configuration and detailed hardware information; monitor real-time CPU and memory usage; list, inspect and manage running processes and services/daemons.

Agent Info - Easily view agent configuration details and connection information

Hardware - Monitor real-time CPU and memory usage and view detailed hardware information

Services/Daemons - Quickly view all installed services or daemons and see their current status, then start, stop or restart them on demand

Processes - View processes running on the remote host, see per-process CPU and memory usage in real time, and stop them on demand

Log Viewer

Open and view log files effortlessly with multiple viewing modes. Monitor application and system logs in real time.

Quick access to logs - Monitor system or service health, speed up development and troubleshoot issues faster

Live updates - Use Follow mode to see new entries as they are written to the log file

Search - Quickly find and highlight important log entries

Favourites - Save the log files you use most often, and open them directly