Remote Tools Professional

Everything in Standard, built out for people who look after many machines rather than a few—work that runs across the whole fleet, on a schedule, with one place to see how it went.

Global tasks

Define work once and run it across your entire fleet, with advanced options designed for fleet-wide management.

Define a task once instead of creating and maintaining separate copies for individual machines. Whether you have ten agents or thousands, the task is managed from a single definition.

Use the information agents report about themselves to create filters. Target devices based on their operating system, version, architecture, group and other built-in properties, without having to maintain lists of individual machines.

Use user-defined key values to create custom filters for your environment. Define your own criteria—such as site, customer, role or maintenance window—to target exactly the devices you need.

Run tasks at the control. Command and script actions can run directly on the control machine, enabling advanced workflows that combine local processing with tasks running across your fleet.

Import and export tasks. Save and move tasks between controls as files. Share workflows with colleagues, keep them with your documentation, or transfer them between sites without having to recreate them manually.

Use tasks in batches. Include global tasks as part of a batch to combine multiple operations into a single workflow.

Batch tasks

Automate work across your fleet, run tasks on multiple agents, with advanced scheduling to suit your needs.

Run tasks at scale. Apply an existing task to multiple agents in a single batch, using filters or selecting the agents you need.

Run it when it suits you. Run tasks on demand or on a daily, weekly or monthly schedule.

Paced to your environment. Set how many tasks run simultaneously to balance speed, network capacity and system load.

Retry unavailable agents. Set the number of retry attempts for agents that cannot be reached, so temporarily offline devices are not missed.

Monitor progress. See the status of each task as the batch runs, including completed, running and failed tasks.

Review batch results. See the overall batch status, then drill down into individual agents to see exactly what happened on each machine.

And More

Professional gives you more control over how Remote Tools fits your environment, from custom agent information and automation visibility to background operation and increased transfer capacity.

Add your own agent information. Use user-defined key values to store custom information against each agent, such as site, customer or role. Use this information to identify agents or create custom filters.

Export agent lists. Build filtered lists of agents and export them for creating batch tasks, reporting, asset management or sharing with colleagues.

Automatic port forwards. Configure port forwards to open automatically when you connect to an agent, so frequently used tunnels are ready without having to set them up each time.

Unlimited simultaneous file transfers. Transfer as many files as you need at once, without the two-transfer limit of Standard.

Run the control in the background. Keep the control running without an open window so scheduled tasks continue to run and port forward tunnels stay active.

3 GB relay bandwidth per agent, per month. Three times the Standard allowance for the times a direct connection isn’t available.