Change Configuration Password

Overview

The Change Configuration Password function sets a new password for a configuration on a control

A password change needs to be approved by entering a one-time security code:

Website

1. Log in to the remote-tools.co.uk website
2. Open the subscription page that the control belongs to
3. Scroll down to the 'Change Configuration Password' section

   

   
   

   📌 Do not proceed any further until you have successfully logged in and are ready to enter the code.

4. With no configuration loaded, select Configuration from the menu
5. Double-click Change Configuration Password, then choose Website

   

6. Select the configuration from the Configuration list
7. Choose the configuration's KEK using Select KEK File
8. Enter and confirm the new password:
   • New Password
   • Confirm Password
9. Click Change
10. Enter the code shown on the control into the website (the code is valid for 1 hour)

    

11. When the request is approved the control will show a success notification (this may take a minute)

Another Control

The control being changed displays a code, which is then entered on another control enrolled in the same configuration.

On the control being changed

1. With no configuration loaded, select Configuration from the menu
2. Double-click Change Configuration Password, then choose Another Control
3. Select the configuration whose password will be changed

   

4. Enter and confirm the new password, then click Ok

   

5. The control displays a 12-digit code - it is valid for 1 hour

   

6. Pass the code to the operator of the approving control, and leave the control program open
7. Once approved - the password will now be changed - wait for the notification that shows the operation is complete

On the approving control

1. Navigate to the Settings tab on the home bar
2. Select the Devices tab
3. Right-click the row of the control whose password is being changed and select Reset Control Password
4. Type the code and press enter
5. The control checks the code if it is valid the details of the control being updated are shown

   

6. Check the control's details and click Accept to accept the request
7. Now select the configuration's KEK File and press Ok
8. The password will now be changed